Privacy Policy

1. Information We Collect

We may collect personal, technical, transactional, and property-related information, including:

Personal Information

• Full name
• Email address
• Phone number
• Mailing address
• Billing information
• Appointment details
• Property addresses
• Real estate transaction details

Inspection-Related Information

• Inspection reports
• Property photographs
• Property conditions and observations
• Communications regarding inspections
• Realtor or third-party contact information

Technical and Website Information

When you use our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage activity
• Pages visited
• Referring websites
• Cookies and tracking data
• Analytics information

2. How We Use Information

We may use collected information to:

• Schedule and perform inspections
• Deliver reports and related services
• Process payments and invoices
• Communicate with clients and authorized parties
• Improve website functionality and user experience
• Analyze service performance and business operations
• Respond to inquiries and customer support requests
• Maintain legal, regulatory, and contractual compliance
• Protect against fraud, abuse, or unauthorized access
• Conduct marketing or promotional activities where permitted by law

3. Legal Basis for Processing

Where applicable under privacy laws, we process information based on contractual necessity, legitimate business interests, legal obligations, user consent, and fraud prevention.

4. Sharing and Disclosure of Information

We do not sell personal information. We may share information with employees, contractors, payment processors, technology providers, and legal advisors. Information may also be disclosed to comply with legal obligations or during business transfers.

5. Inspection Reports and Property Information

Inspection reports are intended solely for authorized recipients. Clients are responsible for determining with whom they share reports.

6. Cookies and Tracking Technologies

Our website may use cookies and tracking technologies to understand website usage and improve functionality.

7. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain records, and comply with legal obligations.

8. Data Security

We implement reasonable safeguards to protect personal information, though no method of internet transmission is completely secure.

9. User Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information.

10. California Privacy Rights

California residents may have additional rights regarding access to collected information and deletion requests.

11. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Updated versions become effective upon posting.

13. Contact Information

For questions, privacy requests, or concerns regarding this Privacy Policy, please contact: